Last update: September 10, 2008

eLexPersona.com is deeply committed to complying with the User’s right to privacy and conforms to strict policies to protect the same, both in terms of personal and financial information provided by the User.

eLexPersona.com is aware of how important it is for the User to learn how we use and share his/her personal information and other data related to the hired service. eLexPersona.com appreciates the confidence every User deposits in eLexPersona.com so we use your information carefully and judiciously.

This Privacy Policy (hereinafter the "Policy") explains the treatment that eLexPersona.com gives the information collected whenever a User or Visitor enters the web site accessible through the domain name www.elexpersona.com (hereinafter the "Site"), and when using the services offered in the same.

By navigating on our Site and hiring the services offered by eLexPersona.com, you agree and consent to each and every one of the provisions contained in this Policy. This Policy does not apply to how other institutions connected to eLexPersona.com handle collected information or to individuals that eLexPersona.com doesn’t employ.

1. The information you provide
We receive and store information you enter on the site or provide eLexPersona.com through any other via, including without limitation:

• Registration Data: When you register as a User of eLexPersona.com we ask that you provide basic contact information, such as your names and last names, phone, country of residence, email address, among other general information.

• Data requested for consultation: When you email or contact via telephone eLexPersona.com customer service representatives regarding inquiries about our services and/or other additional information, we collect information concerning your request and personal data.

• Voluntary information: We collect additional information at other times, including, but not limited to, those times when you give your opinion, edit your personal account as an eLexPersona.com User, respond to a survey or communicate with our Customer Service Department.

• Information required for completing the hired service and credit card payment: When hiring a service at eLexPersona.com, the User must complete personal data, information pertinent to the service and credit card information for payment purposes. This information is encrypted through SSL (Secure Socket Layer) certificates, which maintain strict confidentiality and guarantees our Users operate on a secure Internet site prepared for handling transactions and financial security.

2. Information collected automatically
Each time a User logs in and interacts on the site, we receive and store information the User’s system requires for optimal performance. We collect the User’s Internet access configuration, type and version of browser, IP address, data about the operating system, CPU speed and Internet connection speed, among others. It also collects information on referral data on how the User accessed our Site, navigation history and other generally accepted tracking information.

We also collect information that allows us to generate indicators when sending and reading e-mail messages in order to ensure that our responses are accurate and achieve the quality standard set at eLexPersona.com. Additionally, we collect information regarding file downloads and use of other documents and publications.

3. How do we use cookies?
Cookies are alpha-numeric identifiers that a web site can store on the hard disk of your Internet browser and are used to track navigation trends and patterns of use in the Site and thus optimize the same. Each time you visit the site, create a user account, subscribe to the newsletter, download or navigate through the information and services offered, cookies can be introduced in your browser.

eLexPersona.com may allow other outsourcing companies and Internet service providers to include their own cookies on your browser. The use of cookies by these companies is subject to their own privacy policies.

4. How do we use the information we collect?
eLexPersona.com uses the information collected to provide improvements in the quality of the content and services offered in the Site and to provide personalized service aimed at every individual User and customer service attention and requests.

Some of the services offered in the Site require information provided by every User which in many cases will be filed in government institutions and courts, making this information public. Even in certain services the information provided by the User will published in the media, as a requirement of the legal process.

5. How do we share the information we collect?
We share your personal information with other organizations that support our Users on our behalf, such as sending e-mails, making phone calls and provide support and services through other platforms. Those organizations are given access to the User’s personal data needed to perform the actions stated above, but may not use them for other purposes. Terms of Use.

We may share with third parties the anonymous information collected automatically when Users and Visitors enter and browse our Site, such as number of subscribers, number of unique visitors, number of pages viewed, number and type of services hired, among others.

We also may disclose information from your user account or other personal information when we believe such disclosure is necessary to comply with the law, to enforce or implement our Terms of Use, or to protect the rights and safety of eLexPersona.com, our Users and third parties.

6. Sending e-mail communications to Users
eLexPersona.com does not send email communications that have not been requested, however, emails regarding the status of your order or notifications regarding the hired service are sent.

eLexPersona.com may send email communications regarding information needed to complete requirements for the hired service or requests for additional information. Every User will also receive a message as new Subscribers, a welcome message, a message confirming the changes in User Accounts, messages inviting Users to participate in surveys and to inform them about important updates about the information available and / or the services offered on eLexPersona.com.

7. Security
eLexPersona.com uses robust and up to date security methods to protect your personal data. Your information will be stored in a database behind multiple firewalls and will be accessible only to authorized personnel.

eLexPersona.com protects the confidentiality of the information you enter on the Site at the time of hiring a service as well as your credit card information through SSL encryption between your browser and eLexPersona.com, ensuring that you operate in a secure Site, prepared for transactional information both personal and financial. The SSL is a digital certificate that binds the identity of an organization to a pair of electronic keys that can be used to encrypt and sign digital information. This helps prevent third parties from using counterfeit keys to impersonate other users. By using it in conjunction with encryption, digital IDs provide a complete security solution, ensuring the identity and security of all parties involved in a transaction.

8. Notifications
In the future, eLexPersona.com may modify this policy to keep the Users updated on the information available and services offered on the web site.

These updates are used to notify and alert Users about recent changes. If changes in the policy will directly affect the way in which we share the Users personal information, we will notify the User by placing a notice on our Site. Unless we notify otherwise, how we collect and use personal data is governed by the policy in effect at that time the information is collected.

9. Contact details
Any notification or communication under this Privacy Policy should be made in writing.

If you have any questions or concerns about our Privacy Policy, or if you want to execute your rights of access, rectification, cancellation or opposition, Contact Us.

10. Jurisdiction
This Privacy Policy is governed by the laws of the Dominican Republic. Any lawsuit resulting from the same will be submitted exclusively to the jurisdiction of the courts in the city of Santo Domingo, Dominican Republic. The use of the services provided by eLexPersona.com is expressly prohibited in any jurisdiction where they can not be applied the conditions set forth in this Policy.